Like any rollerball pen, sometimes the tip clogs up or dries out if you leave the cap off.
Tap, Tap, Tap
The ink is mainly made of silver and water. Since silver is much more dense (10x!!) than water, it is normal for silver to sink to the bottom of the ink reservoir. Depending on how you store your pen, it can take on a few appearances:
Tip down: particles settle towards the tip and leave a clear fluid above. The pen should work normally for a while but eventually become less conductive. Agitate the pen, or store it tip-up until the silver looks more uniform.
Stored on side: the ink reservoir will look like it’s split into two half cylinders – one silver and one clear. The pen should work normally but if you don’t like the way it looks, you can agitate the pen or store it on the opposite side until the color is uniform.
A leaking pen is uncommon, but unfortunately it does happen sometimes. In fact, this will happen to any rollerball pen if you hold it upside down and shake it too hard!
Since our ink is so dense, leaking happens a little more easily, so try to be gentle with Circuit Scribe. However, it if does leak you can take action. Wipe the outside of the pen with a damp paper towel and wash your hands with soap and water. You can continue using Circuit Scribe, but watch out for future leaks.
If your pen arrives leaking, please contact us! We will replace it for you.